Privacy Policy

Last updated: August 9, 2026

Epoxy Resin Jordan (“ERJ”, “we”, “our”, or “us”) operates the ERJ Customer mobile application and the oldnewjo.com ecommerce website. This Privacy Policy explains how we collect, use, store, and protect information when you use our services.

Information We Collect

We may collect information you provide when creating an account, placing an order, contacting support, or updating your profile, including your name, email address, phone number, delivery address, and order details.

We may also collect limited technical information such as device type, app version, IP address, language, diagnostic data, and notification token. Location information is accessed only when you choose location-based address or map features and grant permission.

How We Use Information

• To create and manage your customer account.
• To process orders, payments, delivery, returns, and customer support requests.
• To display relevant products, offers, cart, wishlist, and order history.
• To send transactional notifications and service updates.
• To maintain security, prevent fraud, troubleshoot errors, and improve our services.

Payments

Payments may be processed by third-party payment providers. ERJ does not store complete payment card details. Payment providers process information according to their own privacy policies and security requirements.

Service Providers

We may share only the information necessary with trusted providers that support hosting, analytics, maps, notifications, payment processing, delivery, and customer service. These providers may use information only to deliver their contracted services.

Data Retention and Security

We retain information for as long as needed to provide services, meet legal and accounting requirements, resolve disputes, and enforce agreements. We use reasonable administrative and technical safeguards, but no internet-based service can guarantee absolute security.

Your Choices and Rights

You may review or update your account information through the app. You may request access, correction, or deletion of your personal information, subject to applicable legal and transaction-record requirements. You may disable optional notification or location permissions in your device settings.

Children’s Privacy

Our ecommerce services are not directed to children under the age required to consent to online services in their jurisdiction. We do not knowingly collect personal information from children without appropriate authorization.

Changes to This Policy

We may update this Privacy Policy when our services or legal requirements change. The updated date will appear at the top of this page.

Contact Us

For privacy questions or requests, contact Epoxy Resin Jordan through the contact information available on oldnewjo.com or through the support section of the ERJ Customer app.